Frequently Asked Questions

Direct Primary Care is a healthcare model where patients pay a low monthly membership fee directly to their provider.

This covers comprehensive primary care services including same-day or next-day appointments, extended visits, and ongoing wellness support without the need for insurance.

It allows for more personalized, accessible, and unrushed care.

No. We do not bill insurance. By operating outside of the traditional insurance system, we eliminate administrative barriers and focus entirely on delivering care that’s personalized, efficient, and affordable.

No. We are opted out of Medicare. Services received at our clinic cannot be submitted to Medicare for reimbursement.

Yes, in most cases. While we handle all your primary care needs—including chronic disease management, acute care, and preventive services it’s still wise to keep a high-deductible or catastrophic insurance plan for emergencies, hospitalizations, or specialist care.

Your monthly membership includes unlimited office visits, extended appointment times, direct messaging with your provider, free generic medications, annual physicals, and discounted labs. For a full list, visit our Membership Benefits page.

Some Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) can be used to pay for Direct Primary Care, but it depends on your specific plan.

We recommend checking with your benefits provider or accountant.

You’ll have direct access to your provider via phone, text, or secure messaging.

No call centers or long waits—just real-time, responsive communication.

If a condition requires specialist care, we will coordinate a referral and help guide you through the process.

You’ll still have our support even when outside referrals are necessary.

There are no contracts. If you decide to cancel, we simply ask for a 30-day written notice so we can process your request and transition your care smoothly.